Best Practice Guidelines
Our Best Practice Guidelines were originally a collection of free and paid resources, but all of the guides and supplements are now freely available. They were designed to help individuals and organisations who are seeking guidance on how to approach diversity, inclusion, and accessibility.
The first edition of the Best Practice Guidelines is available now.
The free glossary contains more than 15,000 words of definitions for key terms and concepts. The glossary is designed to introduce the reader to concepts that they may not have considered before, explore why these topics are important, and kickstart further research and understanding.
The guides and supplements acted as a middle-ground between the free, foundational information in the glossary and specific, one-on-one consultancy. These guides are now available for anyone to download. They are action-oriented, so in addition to educating you on a particular social group or concept, they also include advice on how to respectfully approach various situations in content, workplaces, and other environments.
All glossary entries and guides were written by somebody with lived experience of the particular identity or issue. Guides were also each reviewed by two additional people with lived experience to ensure broad perspectives were represented. All contributors to the Best Practice Guidelines were paid for their expertise (except in rare circumstances where their external work commitments did not allow payment for their involvement).